Natural variation

Woven by hand.

Rattan, bamboo and cane are natural fibres woven by hand: a dense rattan weave, slim bamboo ribs or an open cane lattice. Each one is slightly irregular, with tones that shift from honey to sand.

rattan rattan close-up
Rattan
rattan bamboo close-up
Bamboo
rattan cane close-up
Cane

Finish and touch

Soft, patterned light.

The open weave scatters light into soft patterns on the walls and ceiling.

Texture
Natural fibre, smooth with gentle ridges.
Look
Warm and organic, made to pair with wood, linen and stone.
Care
Dust with a soft brush. Keep out of direct rain and harsh sun.
rattan texture

Why credō

credō  ·  Latin for "I believe"

Less, but better. Every piece earns its place.

A small Japandi shop with a short catalog on purpose. Lighting, ceramics, bedding and rugs that look right together, chosen one at a time.

Fewer, better things

Natural materials and quiet design, picked to stay with you for years, not a season.

Calm by design

Clean Japandi lines, quiet palettes and honest textures that sit together in any room.

A real person answers

Email us or chat with us, and a real person replies, before and after you order. No ticket queue.

Not right for your space? You have 30 days to send it back.

Our return promise →

FAQs

Which incense does it take?

Standard thin incense sticks. Hang the stick from the arm with the lit end pointing down into the cup.

Is incense included?

No, the holder comes on its own so you can choose your favorite scent.

Is it safe?

Use it on a stable, heat-safe surface, keep it away from fabrics and never leave burning incense unattended.

How do I empty the ash?

Once the cup is cool, empty the ash and wipe the cup with a dry cloth. Keep the bamboo dry, as water can mark or crack it.

What is it made of?

A natural turned bamboo cup with a slim brass arm. It weighs 0.8 lb (0.36 kg), and the brass can be polished with a soft cloth if it dulls.

How long will my order take to arrive?

Most orders ship within 1-2 business days. Your estimated delivery dates are shown right under the Add to cart button, and you will get a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you offer free shipping?

Yes, standard shipping is free on all orders over $149.

What is your return policy?

You can return any item within 30 days of delivery if it is unused and in its original packaging. If something arrives damaged or defective, return shipping is on us. For change-of-mind returns, return shipping is paid by the customer. See our Return Policy for details.

How can I track my order?

Use the link in your shipping confirmation email, or enter your order number on our Track Order page.

What if my order arrives damaged or faulty?

Contact us within 30 days of delivery with a photo of the issue and we'll send a replacement at no cost. See our Return Policy for details.

Can I cancel or change my order?

Yes, within 24 hours of placing it. Just email us and we'll update or cancel the order before it ships.

How can I contact customer support?

Email us at info@credodecor.com or use our Contact page.

How long will it take to receive my order?

Items usually ship within 1-2 business days. Delivery to the USA, Canada, UK, EU and Australia:

  • Wall art: 3-7 business days
  • All other products: 3-9 business days

Rest of the world: 5-20 business days. You'll get a tracking link by email, and you can follow your order anytime on our Track Order page. For more details, see our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on all orders above $149. For more information, please check our Shipping Policy.

Where is credō located

credō is a U.S.-based brand. We proudly offer a curated selection of high-quality products, with International Shipping available.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes. Every order comes with 30-day easy returns: if something is not right for your space, you can return it within 30 days of receiving it. Items that arrive damaged or defective are replaced free of charge. For details, see our Return Policy.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@credodecor.com

Do you ship internationally?

We sure do! However, please keep in mind that customs of your country may charge their own fees which are not associated with our delivery costs.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy.

How can I track my order?

You can track your order through the Track Order page on our website.

  • 5 stars: 17 (94%)
  • 4 stars: 1 (6%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
A
A.

I used to use it on a stand that was positioned diagonally when plugged in from below, but this one burns much better and the ashes fall off easily, which is great.

A
A.

I like this very much. it's simple and useful!

A
A.

He is very nice. No bad surprises. Very happy with my purchase.

A
A.

Arrived perfectly and quickly. Very satisfied with the quality and material.

L
L.

Beautiful and delicate, just the way I wanted it. Arrived before the expected date.

A
A.

A marvel. Already using it.

J
J.

This incense holder has a minimalist and modern design, with a beautiful combination of the light wood base and the black metal rod.The suspended shape is very functional, ensuring that the ashes fall directly into the circular base and avoiding dirt.It is a practical and elegant piece that also serves as a great decoration item.

S
S.

Product is matching to the description

J
J.

original incense holder, this is my second order. Perfect

K
K.

Very nice quality. The rod is metal and the plate is wood. Top quality. It does it's purpose great! Already tested. Recommended product.

A
A.

Just as in the description, I like it.

M
M.

Matches the description, well packaged, satisfied with the purchase.

I
I.

Works great! nice colour. would recommend adding some sticky felt pads on the bottom of the item to prevent it from sliding around and the colour transferring on a white table.

A
A.

I am very happy with the purchase. The stand arrived earlier than expected and was perfectly protected. It is even more beautiful in person than in the photos and feels quite sturdy. It works exactly as I expected and fits very well with the home decor. Without a doubt, it has been a purchase that has fully met my expectations.

A
A.

Really cute! Simple and practical, and cleanup is easy. It's increased the amount of incense i've been using compared to my old burner since it's easier and spreads the fragrance better. I'm gonna order a few more for around the house!

C
C.

Very convenient, doesn't take up much space because I don't like those big things; otherwise it feels too crowded.

A
A.

I loved the idea and have already put away the other incense burners; besides being elegant, it's also practical.

L
L.

Product arrived before the delivery date, creative incense holder and much easier to clean than the classic one. Recommended