Shipping policy
Free Shipping
We are glad to bring our customers great value and service. That’s why we provide Free International Shipping for all orders over $99!
Shipping To Over 50 Countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping Times
Items usually ship within 1-3 working days unless otherwise noted by availability in the product details.
For USA, Canada, Australia and Europe:
- Standard delivery: 3-12 business days
- Express delivery: 2-7 business days
Rest of the world:
- Standard delivery: 5-20 business days
- Express delivery: 4-10 business days
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.
Questions?
Visit our FAQs page or contact our customer services.
Contact Information
Store Name: credōAddress: 6303 Waterford District Drive, Miami, FL, 33126, US
Email: info@credodecor.com
Phone: +19177649956
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.