Why credō

credō  ·  Latin for "I believe"

Less, but better. Every piece earns its place.

A small Japandi shop with a short catalog on purpose. Lighting, ceramics, bedding and rugs that look right together, chosen one at a time.

Fewer, better things

Natural materials and quiet design, picked to stay with you for years, not a season.

Calm by design

Clean Japandi lines, quiet palettes and honest textures that sit together in any room.

A real person answers

Email us or chat with us, and a real person replies, before and after you order. No ticket queue.

Not right for your space? You have 30 days to send it back.

Our return promise →

FAQs

Which globe size should I choose?

The 5.9 in (15 cm) globe is light and quiet, good beside a bed or in a row of two or three over a counter. The 7.9 in (20 cm) globe has more presence on its own over a small dining table.

How is Orbelle installed?

Orbelle is hardwired to a ceiling junction box and hangs on an adjustable wire up to 78.7 in (200 cm). Because it connects to your home wiring, we recommend having a licensed electrician install it.

What kind of light does Orbelle give?

The frosted opal glass spreads the light evenly in every direction, so you get a soft, glare-free glow. Choose warm white for a cozy evening feel or cool white for a crisper look.

Is the bulb included?

Yes. Orbelle comes with an E27 LED bulb. The fixture is not dimmable.

What is Orbelle made of?

A frosted opal glass globe with a brass-tone metal canopy and rod.

Warm white or cool white: which should I pick?

Warm white (around 3000K) gives a soft, golden glow that suits living rooms, bedrooms and dining areas. Cool white (around 6000K) is crisper and brighter, better for kitchens, offices and bathrooms. If you are unsure, warm white is the cozier choice for most Japandi spaces.

How long will my order take to arrive?

Most orders ship within 1-2 business days. Your estimated delivery dates are shown right under the Add to cart button, and you will get a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you offer free shipping?

Yes, standard shipping is free on all orders over $149.

What is your return policy?

You can return any item within 30 days of delivery if it is unused and in its original packaging. If something arrives damaged or defective, return shipping is on us. For change-of-mind returns, return shipping is paid by the customer. See our Return Policy for details.

How can I track my order?

Use the link in your shipping confirmation email, or enter your order number on our Track Order page.

What if my order arrives damaged or faulty?

Contact us within 30 days of delivery with a photo of the issue and we'll send a replacement at no cost. See our Return Policy for details.

Can I cancel or change my order?

Yes, within 24 hours of placing it. Just email us and we'll update or cancel the order before it ships.

How can I contact customer support?

Email us at info@credodecor.com or use our Contact page.

How long will it take to receive my order?

Items usually ship within 1-2 business days. Delivery to the USA, Canada, UK, EU and Australia:

  • Wall art: 3-7 business days
  • All other products: 3-9 business days

Rest of the world: 5-20 business days. You'll get a tracking link by email, and you can follow your order anytime on our Track Order page. For more details, see our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on all orders above $149. For more information, please check our Shipping Policy.

Where is credō located

credō is a U.S.-based brand. We proudly offer a curated selection of high-quality products, with International Shipping available.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes. Every order comes with 30-day easy returns: if something is not right for your space, you can return it within 30 days of receiving it. Items that arrive damaged or defective are replaced free of charge. All lighting and electrical products also carry a 1-year limited warranty against manufacturing defects. See our Warranty and Return Policy.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@credodecor.com

Do you ship internationally?

We sure do! However, please keep in mind that customs of your country may charge their own fees which are not associated with our delivery costs.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy.

How can I track my order?

You can track your order through the Track Order page on our website.

  • 5 stars: 10 (100%)
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E
E.

Excellent! In perfect condition, beautifully packaged!

W
W.

Very nice, just like shown in the advertisement.

A
A.

It's fantastic, really amazing, I like it a lot.

A
A.

Excellent quality, beyond expectations. Complete with LED lamps.

P
P.

Glass ball. Quality product. Very beautiful.

A
A.

It arrived on the estimated date, well packaged; just need to hang it up and see how it looks.

A
A.

Beautiful!! When I install it, I will upload photos.

A
A.

Perfect product and very beautiful. As described. Arrived intact.

A
A.

Amazing, I haven't installed it yet but it looks exactly like in the picture.

A
A.

They are wonderful. Metal and glass. A perfect finish. Just like in the photos. Fast shipping. I bought two and have now ordered more in another model.