Why credō

credō  ·  Latin for "I believe"

Less, but better. Every piece earns its place.

A small Japandi shop with a short catalog on purpose. Lighting, ceramics, bedding and rugs that look right together, chosen one at a time.

Fewer, better things

Natural materials and quiet design, picked to stay with you for years, not a season.

Calm by design

Clean Japandi lines, quiet palettes and honest textures that sit together in any room.

A real person answers

Email us or chat with us, and a real person replies, before and after you order. No ticket queue.

Not right for your space? You have 30 days to send it back.

Our return promise →

FAQs

Which Orvella size should I choose?

Choose 3 heads at 31.5" (80cm), 4 heads at 39.4" (100cm), 5 heads at 47.2" (120cm) or 6 heads at 59" (150cm), all 10.2" (26cm) high. Pick a length around two-thirds of your table so light reaches every seat.

How is the Orvella installed?

Orvella is hardwired to a standard ceiling junction box and includes about 4.9 ft (1.5 m) of suspension cable so you can set the hanging height. A licensed electrician should handle the installation.

What light colors are available?

Choose Warm White (3000K), Neutral White (4000K) or Cool White (6000K). Warm white gives a relaxed, intimate mood for dining, while neutral white feels a little brighter and fresher.

Where does the Orvella work best?

Orvella is designed for dining areas and living rooms. Its linear arrangement of interlaced rings works beautifully above a rectangular dining table, where the rings form a flowing line of light.

What is the Orvella made of?

Orvella uses stainless steel rings in a gold or rose gold finish, with integrated silicone diffuser strips that spread the LED light evenly around each ring.

Are bulbs included?

It depends on the fixture. Integrated LED fixtures have the light source built in, so there is nothing to buy. For fixtures with sockets, the options above and the Product Specifications tab show whether bulbs are included and which type fits.

Warm white or cool white: which should I pick?

Warm white (around 3000K) gives a soft, golden glow that suits living rooms, bedrooms and dining areas. Cool white (around 6000K) is crisper and brighter, better for kitchens, offices and bathrooms. If you are unsure, warm white is the cozier choice for most Japandi spaces.

How long will my order take to arrive?

Most orders ship within 1-2 business days. Your estimated delivery dates are shown right under the Add to cart button, and you will get a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you offer free shipping?

Yes, standard shipping is free on all orders over $149.

What is your return policy?

You can return any item within 30 days of delivery if it is unused and in its original packaging. If something arrives damaged or defective, return shipping is on us. For change-of-mind returns, return shipping is paid by the customer. See our Return Policy for details.

How can I track my order?

Use the link in your shipping confirmation email, or enter your order number on our Track Order page.

What if my order arrives damaged or faulty?

Contact us within 30 days of delivery with a photo of the issue and we'll send a replacement at no cost. See our Return Policy for details.

Can I cancel or change my order?

Yes, within 24 hours of placing it. Just email us and we'll update or cancel the order before it ships.

How can I contact customer support?

Email us at info@credodecor.com or use our Contact page.

How long will it take to receive my order?

Items usually ship within 1-2 business days. Delivery to the USA, Canada, UK, EU and Australia:

  • Wall art: 3-7 business days
  • All other products: 3-9 business days

Rest of the world: 5-20 business days. You'll get a tracking link by email, and you can follow your order anytime on our Track Order page. For more details, see our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on all orders above $149. For more information, please check our Shipping Policy.

Where is credō located

credō is a U.S.-based brand. We proudly offer a curated selection of high-quality products, with International Shipping available.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes. Every order comes with 30-day easy returns: if something is not right for your space, you can return it within 30 days of receiving it. Items that arrive damaged or defective are replaced free of charge. All lighting and electrical products also carry a 1-year limited warranty against manufacturing defects. See our Warranty and Return Policy.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@credodecor.com

Do you ship internationally?

We sure do! However, please keep in mind that customs of your country may charge their own fees which are not associated with our delivery costs.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy.

How can I track my order?

You can track your order through the Track Order page on our website.

  • 5 stars: 4 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
Б
Б.

The chandelier is beautiful. Packaged well. Delivery was fast.

Y
Y.

The installation is particularly beautiful, the lighting effect is great, and it looks particularly good when turned on. It was worth buying and received positive reviews

A
A.

It looks good, pretty decent quality, just hope it will last a few years

J
J.

Beautiful lamp, I recommend it. It changes colors via remote control and is dimmable.