Why credō

credō  ·  Latin for "I believe"

Less, but better. Every piece earns its place.

A small Japandi shop with a short catalog on purpose. Lighting, ceramics, bedding and rugs that look right together, chosen one at a time.

Fewer, better things

Natural materials and quiet design, picked to stay with you for years, not a season.

Calm by design

Clean Japandi lines, quiet palettes and honest textures that sit together in any room.

A real person answers

Email us or chat with us, and a real person replies, before and after you order. No ticket queue.

Not right for your space? You have 30 days to send it back.

Our return promise →

FAQs

How is Tero powered?

Choose Plug-in, which uses a corded wall plug, or Hardwired for a direct connection. For the Hardwired version, we recommend a licensed electrician.

What light does Tero give?

Tero uses integrated LED rated at 15W (1650lm), with a lifespan of up to 50,000 hours. It is not dimmable. The cone shades direct the light for a focused, cozy glow.

Where does Tero work best?

Tero is ideal beside a sofa, in a reading corner, next to a bed or in an empty corner that needs light and height. Because it takes almost no floor space, it suits small rooms well.

What is Tero made of?

Tero uses aluminum cone shades with acrylic, and a marble counterweight base. It comes in Black or Gold finishes, with the pale marble base adding a natural, grounding detail at floor level.

What is Tero?

Tero is a vertical lamp that runs from floor to ceiling on a tensioned cable, with cone-shaped shades positioned along it and a marble counterweight base. It reads as a slim line of light in the room.

Do I need an electrician to install it?

Hardwired fixtures (pendants, chandeliers, ceiling and most wall lights) connect to your existing junction box, and we recommend having a licensed electrician install them. Plug-in floor and table lamps need no installation. Mounting hardware comes in the box, and the Installation Guide tab above covers the steps.

Are bulbs included?

It depends on the fixture. Integrated LED fixtures have the light source built in, so there is nothing to buy. For fixtures with sockets, the options above and the Product Specifications tab show whether bulbs are included and which type fits.

Warm white or cool white: which should I pick?

Warm white (around 3000K) gives a soft, golden glow that suits living rooms, bedrooms and dining areas. Cool white (around 6000K) is crisper and brighter, better for kitchens, offices and bathrooms. If you are unsure, warm white is the cozier choice for most Japandi spaces.

How long will my order take to arrive?

Most orders ship within 1-2 business days. Your estimated delivery dates are shown right under the Add to cart button, and you will get a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you offer free shipping?

Yes, standard shipping is free on all orders over $149.

What is your return policy?

You can return any item within 30 days of delivery if it is unused and in its original packaging. If something arrives damaged or defective, return shipping is on us. For change-of-mind returns, return shipping is paid by the customer. See our Return Policy for details.

How can I track my order?

Use the link in your shipping confirmation email, or enter your order number on our Track Order page.

What if my order arrives damaged or faulty?

Contact us within 30 days of delivery with a photo of the issue and we'll send a replacement at no cost. See our Return Policy for details.

Can I cancel or change my order?

Yes, within 24 hours of placing it. Just email us and we'll update or cancel the order before it ships.

How can I contact customer support?

Email us at info@credodecor.com or use our Contact page.

How long will it take to receive my order?

Items usually ship within 1-2 business days. Delivery to the USA, Canada, UK, EU and Australia:

  • Wall art: 3-7 business days
  • All other products: 3-9 business days

Rest of the world: 5-20 business days. You'll get a tracking link by email, and you can follow your order anytime on our Track Order page. For more details, see our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on all orders above $149. For more information, please check our Shipping Policy.

Where is credō located

credō is a U.S.-based brand. We proudly offer a curated selection of high-quality products, with International Shipping available.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes. Every order comes with 30-day easy returns: if something is not right for your space, you can return it within 30 days of receiving it. Items that arrive damaged or defective are replaced free of charge. All lighting and electrical products also carry a 1-year limited warranty against manufacturing defects. See our Warranty and Return Policy.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@credodecor.com

Do you ship internationally?

We sure do! However, please keep in mind that customs of your country may charge their own fees which are not associated with our delivery costs.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy.

How can I track my order?

You can track your order through the Track Order page on our website.

  • 5 stars: 20 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
A
A.

I'm very impressed with the results. it's simple, i love everything about this light.

S
S.

I'm really happy with this light. it looks modern and clean, and it's much brighter than i expected.

A
A.

I really like it, very good quality.

Z
Z.

Beautiful and easy to install. Absolutely love it.

A
A.

It can be an ornament when you turn off the lights during the day, and a lighting fixture that illuminates the room when you turn on the lights at night.

A
A.

It is beautiful just as i'd hoped it would be!

E
E.

Love it! Worth every penny!

K
K.

Really good light, looks great. Highly recommend!

G
G.

Actually within reach decor. Gorgeous addition.

S
S.

This style comes with and without a plug,we can buy according to our own needs. I have choosen the wiring version and i want to buy one more with the plug version for my bedroom. Because it's so great, looks modern and sample. I love it so much!

S
S.

Very beautiful high-quality lamp! I can only recommend it! 👍👍👍🫶🏼

U
U.

The item was just as described. Not disappointed. Would recommend and buy again.

I
I.

Love everything about this light, looks so beautiful

I
I.

This is beautiful. Its transformed our living room so well. Definitely recommend.

J
J.

Gorgeous!! Totally complete my room!! I like the look and style of this lamp a lot. It's good quality.

G
G.

Best light around super bright easily installed

S
S.

This light fixture is a great addition to our entryway, providing a modern and stylish look.

J
J.

The product fully matched the description and is manufactured to a very high quality.

B
B.

I received these lamps just a few days ago and i really love it!it was worth it!great product, worth buying. 5 stars

A
A.

Good light. Have always worked great and received quickly!!!