Why credō

credō  ·  Latin for "I believe"

Less, but better. Every piece earns its place.

A small Japandi shop with a short catalog on purpose. Lighting, ceramics, bedding and rugs that look right together, chosen one at a time.

Fewer, better things

Natural materials and quiet design, picked to stay with you for years, not a season.

Calm by design

Clean Japandi lines, quiet palettes and honest textures that sit together in any room.

A real person answers

Email us or chat with us, and a real person replies, before and after you order. No ticket queue.

Not right for your space? You have 30 days to send it back.

Our return promise →

FAQs

Which size should I choose?

The 1 Tier is 15.7" (40cm) tall and 15.7" wide, a low globe for the floor beside a sofa or bed. The 2 Tier is 31.5" (80cm), the 2 Tier Tall 47.2" (120cm) and the 3 Tier 47.6" (121cm) tall, all 15.7" wide.

Does Kairo need installing?

No. Kairo is a plug-in lamp: set it down, plug it into a standard outlet and switch it on. E27 LED bulbs are included.

What kind of light does it give?

The opal globe spreads the light evenly in every direction, so it glows softly rather than casting a beam. Warm White 3000K is the calmest; Cool White 6000K is crisper. Choose Warm White (3000K), Cool White (6000K), 3-Color Switch to move between warm, neutral and cool at the switch, or RGB + Remote to change colour and brightness from the sofa.

Which finish should I choose?

Silver suits gray and white rooms. Brass and vintage brass add warmth next to oak, linen and stone.

How do I clean it?

Unplug the lamp and wipe the globe and stand with a soft dry cloth. Avoid solvents that could cloud the acrylic.

Are bulbs included?

It depends on the fixture. Integrated LED fixtures have the light source built in, so there is nothing to buy. For fixtures with sockets, the options above and the Product Specifications tab show whether bulbs are included and which type fits.

Warm white or cool white: which should I pick?

Warm white (around 3000K) gives a soft, golden glow that suits living rooms, bedrooms and dining areas. Cool white (around 6000K) is crisper and brighter, better for kitchens, offices and bathrooms. If you are unsure, warm white is the cozier choice for most Japandi spaces.

How long will my order take to arrive?

Most orders ship within 1-2 business days. Your estimated delivery dates are shown right under the Add to cart button, and you will get a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you offer free shipping?

Yes, standard shipping is free on all orders over $149.

What is your return policy?

You can return any item within 30 days of delivery if it is unused and in its original packaging. If something arrives damaged or defective, return shipping is on us. For change-of-mind returns, return shipping is paid by the customer. See our Return Policy for details.

How can I track my order?

Use the link in your shipping confirmation email, or enter your order number on our Track Order page.

What if my order arrives damaged or faulty?

Contact us within 30 days of delivery with a photo of the issue and we'll send a replacement at no cost. See our Return Policy for details.

Can I cancel or change my order?

Yes, within 24 hours of placing it. Just email us and we'll update or cancel the order before it ships.

How can I contact customer support?

Email us at info@credodecor.com or use our Contact page.

How long will it take to receive my order?

Items usually ship within 1-2 business days. Delivery to the USA, Canada, UK, EU and Australia:

  • Wall art: 3-7 business days
  • All other products: 3-9 business days

Rest of the world: 5-20 business days. You'll get a tracking link by email, and you can follow your order anytime on our Track Order page. For more details, see our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on all orders above $149. For more information, please check our Shipping Policy.

Where is credō located

credō is a U.S.-based brand. We proudly offer a curated selection of high-quality products, with International Shipping available.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes. Every order comes with 30-day easy returns: if something is not right for your space, you can return it within 30 days of receiving it. Items that arrive damaged or defective are replaced free of charge. All lighting and electrical products also carry a 1-year limited warranty against manufacturing defects. See our Warranty and Return Policy.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@credodecor.com

Do you ship internationally?

We sure do! However, please keep in mind that customs of your country may charge their own fees which are not associated with our delivery costs.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy.

How can I track my order?

You can track your order through the Track Order page on our website.

  • 5 stars: 11 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
R
R.

The packaging of the lamp is simply perfect, the installation is very easy, the instructions are very clear, and the lighting effect after installation is extremely good. as shown in the picture, i bought a white cover. my friends all said this lamp is very beautiful!!!

A
A.

I compared many options and finally chose this one - no regrets at all! the lamp frame is very sturdy, and installation is simple - one person can get it done in ten minutes. once turned on, the light and shadow effect is especially beautiful, instantly creating a great ambiance on the white wall.

U
U.

Not harsh on the eyes, soft, beautiful, and creates a great ambiance.

N
N.

I love it, it’s such a fun addition to my home. shipping was fast and came in great condition. thank you.

H
H.

Such a beautiful lamp, and the light it gives off is gorgeous.

Z
Z.

It looks absolutely stunning when turned on, i love it so much! i often leave it on for hours and it never gets overly hot. it only feels pleasantly warm to the touch. the base is sturdy and stable, so it won't tip over easily. even when my pet accidentally bumps into it, it hardly wobbles. truly fantastic!

R
R.

I really like it. packed well, fast delivery

K
K.

The material of the lamps is very attractive and well-designed. my friends all praised them.

B
B.

Recommended by a friend. extremely satisfied!!!

A
A.

A very satisfactory batch of lighting fixtures.

N
N.

This lamp looks like a piece of art.